pyroluxa. Contact · Corrections welcome

Contact

Tell us what we got wrong

Corrections first, questions second, complaints third. All three welcome. We answer within five working days.

By email

The fastest route, and the only one that reaches both of us:

[email protected]

Ruth reads corrections about the pages. Femi reads anything with a number in it, and would genuinely like to hear from you if you work for an operator and can tell him a floor area.

We answer within five working days. If you are writing about a factual error, please include the page and, if you have one, the source. We will correct it and say that we corrected it.

What we cannot help with

  • Bookings. We are not a travel agent and we have no relationship with any resort. Use the hotel's own site.
  • Anything about your account, winnings or a dispute with a casino. We have no standing whatsoever. Take it to the venue, and then to Macau's regulator, the DICJ.
  • Advertising, sponsorship and paid placement. The answer is no, and it is a settled no.

If you are struggling with gambling, please do not write to us first. The help page has the numbers, and GamCare's line is free and open right now on 0808 8020 133.

Or take the edition

We publish when there is something to correct: a closure, a star that moved, a floor area an operator has finally admitted to. Perhaps eight times a year.

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